FAQs

How do I book and pay?

For taster, drop in sessions & block bookings you can book & pay online under Prices/Book page. If you drop-in at late notice (checking prior to arrival that there’s space in the class) then you can pay by contactless card or cash before the class starts.

If I miss my class, can I book myself onto a different one in that same week?

Yes, if you’ve chosen the 6 week block deal.

Can I cancel my sessions at any time?

I can only accept cancellations if you inform me 24 hours before the class time. I cannot offer a refund, but I can offer another time slot in that week or the following week (space permitting)

I’m a beginner, how easy is it to pick up?

You need to start with the Beginner/Intermediate sessions. I’ll also give you some handouts before class, so you understand the basics. Don’t worry, I’ll help you!

What do I wear?

T-shirt and leggings. Some comfortable sports clothes, preferably nothing too baggy (ideally I need to be able to see spinal alignment)

Do I need any equipment?

A mat, a small head cushion and a towel is useful. You may need a block if you are unable to sit upright. I do have a limited amount of cork mats, blocks and cushions for sale.

How long is a session?

55 minutes of exercise, 5 minutes to allow for any quick questions after

How many people in a class?

12 people maximum, usually less

My practitioner has recommended pilates to me, but I’m worried I won’t be able to do some of the class due to condition/injury, is it a problem?

We can discuss this before you start. I can seek advice directly from your practitioner about which exercises are best for you, and which you should avoid. I can always give you alternatives in class to do.

Am I too old?

If your GP or other practitioner says you would benefit from pilates and you’ve got the will then I’d love to welcome you to a class.

How do you respond to an individual’s personal goals in a group session?

Before you do a class, you’ll fill out a form all about you. This will be your opportunity to share your goals and I’ll consider them when I’m designing the classes. However if you have a lot of particular needs these are best met in a 1:1 session.

How do I choose which class is suitable for me?

When you fill the form out all about you, I will suggest which classes are most suitable for you. Generally if you’re new to pilates, you need to start with a Beginner/Intermediate class

I’m experienced in yoga, but never done pilates, can I jump straight into an advanced class?

It would be best to start with a taster session then one Beginner session as some of the principles are quite different from yoga – although most likely you will have the strength, flexibility and co-ordination to do an intermediate/advanced class.

Why are the zoom classes under pilatestar.com?

I wanted to keep my online/remote work separate from my face to face work. I’m hoping to have other team members to work under pilatestar in the future.